Relai
Relai

Run your live show. Relai labels wins, organizes buyers, and proves every purchase.

  • Chrome
  • Mac, Windows & Linux
  • Cloud — connect anywhere
  • Cancel anytime
  • Works with your printer

What you need to get started

Everything required to run your first show with Relai.

Whatnot seller account

Free to sign up on Whatnot

Thermal label printer

USB connection preferred

Mac, Windows, or Linux desktop

macOS 11+, Windows 10/11, or Linux with CUPS — not Chromebook

Google Chrome

Relai runs in Chrome — extension and web app

Silent label printing: Mac, Windows, or Linux desktop

Before and after Relai

What the end of a show looks like, with and without it.

Before

Writing labels by hand, sorting after the show.

  • Scribbling usernames or item numbers between sales.
  • Hunting through a pile of items to group them by buyer.
  • Hours of sorting before you can start packing.

After

Labels print themselves. Packages are already organized.

  • A label prints the moment a buyer wins.
  • Same buyer wins again? Same number. Items stay together.
  • Show ends, everything is sorted — you start packing.

How it works

Relai works seamlessly in the background while you sell

  1. 1

    Install & Connect

    Install the Relai Chrome extension. Open your show in Relai, connect your thermal printer, and pick your label size. We recommend removable labels so they peel off cleanly.

    Install & Connect screenshot
  2. 2

    Go Live

    Stream from your phone or iPad as usual on a separate computer. Relai watches wins, bins buyers' wins, and prints labels automatically.

    Go Live screenshot
  3. 3

    Pack & Ship

    Labels print with buyer numbers. Use the Sorter page, download your after-show PDF, and ship — buyers can check the Locker Room anytime.

    Pack & Ship screenshot

Live demo

Watch a label print on every win

When a buyer wins on stream, Relai detects it and sends the label to your printer automatically — no typing, no delay.

After the show

Dashboard, PDF, and Sorter — built in

Relai keeps working after the last item sells. Organize, print, and pack without starting over.

Seller Dashboard

Seller Dashboard

Your command center — lots sold, locker room visits, and estimated time saved. See how Relai is working for your business month to month.

After-Show PDF

After-Show PDF

Download a printable buyer and lot summary when the show ends. Match items to buyers, fix spelling, and pack without digging through notes.

Sorter Live Page

Sorter Live Page

Share a link with packers on your team. Mark lots binned in real time during the show — no seller login required on the sorter screen.

Buyer Locker Room

Give buyers proof of purchase — instantly

The feature live sellers ask for most. Buyers see their wins without waiting on DMs or tracking numbers.

  • Buyers enter their username and instantly see photos of their wins.
  • Builds trust right after the show — no waiting days for proof of purchase.
  • Monster hits and lot details buyers actually want to see.
  • 300 Buyer Locker Room photos included in your free trial.
Buyer Locker Room

Works with your thermal printer

Relai sends labels through your computer's standard print system on Mac, Windows, or Linux desktop — so it works with any thermal printer your computer can see.

USB (recommended)NetworkBluetoothRemovable labels recommended

Silent label printing: Mac, Windows, or Linux desktop

Compatible label sizes

Choose the size that fits your workflow.

2 × 2"

Compact square tags for small items.

2 × 3"

Popular all-around size for most items.

3 × 3"

More room for item and buyer details.

4 × 6"

Shipping-label size — sort and ship on one label.

Built for live sellers

Everything you need to streamline your shipping process — and more that only Relai offers.

Instant Label Printing

Labels print automatically when sales are detected. No manual input needed.

Sequential Numbering

Each buyer gets a numbered label. Simple system to keep packages organized.

Repeat Buyer Detection

Automatically recognizes repeat buyers within a show. No duplicate bin labels.

Hands-Free Printing

Labels print while you focus on selling. No typing, no writing — just sell.

AI Vision & Lot Photos

Capture lot photos on save. Computer vision helps flag issues before they ship.

Buyer Locker Room

Buyers see their wins in a dedicated gallery — builds trust and repeat business.

After-Show PDF

Printable show summary grouped by buyer. Pack faster with less guesswork.

Live Sorter Page

Packing crew marks lots binned in real time with a shareable link.

Cloud App

Connect from anywhere. Web app in Chrome on Mac, Windows, or Linux desktop for printing.

Seller Dashboard

Track lots sold, locker visits, and estimated time saved across your shows.

Frequently asked questions

How does Relai know when someone wins?

You sign into your selling platform inside Relai's Chrome extension, and it watches your stream. On Whatnot it picks up auction wins, giveaways, Buy It Now purchases, and accepted offers automatically. On eBay Live it picks up auction wins. Nothing extra to set up.

Do I need my phone and my computer?

Yes. Sell from your phone or iPad like you normally do. Relai runs on your computer alongside your show, printing labels as buyers win.

What do I need to use Relai?

A seller account on a supported platform (Whatnot or eBay Live in testing), a thermal label printer, a Mac, Windows, or Linux desktop computer (not Chromebook), and Google Chrome. We recommend removable labels so they peel off cleanly without leaving residue.

Which browser do I need?

Google Chrome. Relai uses a Chrome extension plus the Relai web app — both require Chrome for the best experience.

How fast is setup?

Under 5 minutes. Install the Chrome extension, connect your printer, and choose your label size. You're ready to sell.

Does it work on Mac and Windows?

Yes. Mac requires macOS 11 or later. Windows 10 and 11 are both supported. Linux desktop (Ubuntu, Fedora, etc.) is also supported for printing. You must use Google Chrome as your web browser.

Does Relai work on Chromebook?

Relai Auction and Locker Room can run in Chrome on many devices, but silent automatic label printing does not work on Chromebook (Chrome OS). Chrome OS does not allow our print helper. Use a Mac, Windows PC, or Linux desktop as your show computer for printing — you can still stream from your phone or tablet.

What printers work?

If your computer can print to it, Relai can use it. We recommend a USB thermal printer for the best experience, but network and Bluetooth printers work too.

What label sizes can I use?

2×2", 2×3", 3×3", and 4×6". We recommend removable labels so they peel off cleanly.

Supported platforms

Live on Whatnot today. eBay Live in testing, with more on the way.

Whatnot

Live now

Full integration with automatic auction detection and label printing

eBay Live

In testing

Auction win detection and label printing — currently in testing

TikTok Live

Coming soon

Coming soon

Facebook Live

Coming soon

Coming soon

Ready to make your workflow easier?

Faster. Smarter. Easier — Relai Start with a 7-day Silver trial, or pick Bronze, Silver, or Gold. All plans include Relai Auction, Locker Room, and label printing.

7-day free trial

Full Silver features · 300 photos · then $30/mo Bronze unless you upgrade or cancel

Relai Bronze

Run live shows without photos

$30 / month

  • Relai Auction + Relai Locker Room
  • Whatnot extension & Sorter
  • Save lots without photos
  • Basic show analytics
  • 1 live show · 3 archived visible
Sign up for Bronze

Relai Silver

Photos + dashboard for growing sellers

$59 / month

  • Everything in Bronze
  • Seller dashboard
  • Full show analytics
  • 2,500 photos / month
  • 1 live show · 20 archived visible
Sign up for Silver

Relai Gold

Volume, branding, and history

$99 / month

  • Everything in Silver
  • 6,000 photos / month
  • Branded per-show Locker Room + logo on photos
  • Dashboard date filters
  • 1 live show · 50 archived visible
Sign up for Gold

Cancel anytime. No per-label fees. View full pricing on Relai · Sign in